Email Account Setup on Outlook 2010

Follow these instructions step by step to setup your POP3 mail account in Microsoft Outlook 2010

These instructions assume that you’ve already created the relevant Email account in cPanel and installed Outlook on your PC

1. Open Outlook 2010 – if this is the first time you run Outlook it will show the Startup Wizard.

Outlook 2010 Startup Wizard

Outlook 2010 Startup Wizard

Choose Yes to configure an email account

Choose Yes to configure an email account

Choose Yes to configure an email account

2. If the Wizard does not open, select File and click Add Account

Select Add Account to create a new email account in Outlook

Select Add Account to create a new email account in Outlook

3. Choose to create an account Manually, and choose Next

Manually configure server settings

Manually configure server settings

4. Now choose the type of Email Service you want to setup, select Internet E-mail and click Next

Choose type of service to setup - Internet E-mail

Choose Internet E-mail

5. Now enter the e-mail account details

  • Enter your name as it should appear on your e-mails
  • Enter the e-mail address as created in cPanel
  • Account Type should be POP3
  • Enter the Incoming mailserver – the image below uses mail.somedomain.com as example, enter your own domain name in the place of somedomain.com
  • Enter the Outgoing mailserver – the image below uses mail.somedomain.com as example, enter your own domain name in the place of somedomain.com
  • For the Username, use the E-mail Address
  • Enter the password as created in cPanel for the specific e-mail address
  • Untick “Test Account Settings by clicking the Next button”
  • Click on More Settings
Enter E-mail Account Details

Enter E-mail Account Details

6. Select the Outgoing Server tab, and tick the box next to “My outgoing server (SMTP) requires authentication

Outgoing mail authentication

Outgoing mailserver authentication turned on

7. Select the Advanced tab and change the Outgoing mailserver port from 25 to 587. Another alternative is port 26 but first try port 587. This is done to prevent your ADSL or 3G provider from blocking your access to port 25 if you don’t use their SMTP server for outgoing mail.

Then at the bottom of the tab, Untick “Leave a copy of messages on the server”. This will delete the mail in the server mailbox once it’s been downloaded to your PC. This is critical to prevent the server mailbox from filling up because if the mailbox is full you will not be able to receive or send mail nor access your webmail interface

Then also untick “This server requires an encrypted connection (SSL) and next to “Use the following type of encrypted connection” select “None”. This will turn off encrypted connections to the mail server, but also remove confusion about unsigned SSL certificates that have to be accepted and exceptions that have to be created. If you want to enable SSL then you are welcome to do so but it provides a misplaced sense of security since most users will choose an insecure password anyway and that is a far higher risk

Advanced mail settings - Change Outgoing Port and disable Leave mail on server

Advanced mail settings – Change Outgoing Port and disable Leave mail on server

8. Click “OK” and then “Next”. If you disabled Testing then the account will be created, otherwise the account will first be tested. If the test finds an error, untick “Test Account Settings by clicking the Next button”

Mail setup success

Mail setup success